About me

I am a Seneca Polytechnic Technical Communication student equipped to bridge technical complexity and user needs. I listen to users and SMEs, structure content empathetically, and deliver polished documentation that reduces confusion.

I align with brand voice and prioritize constant learning. My knowledge of tools such as FrameMaker, Figma, MadCap Flare, and Canva ensures I bring a diverse skillset to the table.

Skills

Technical writing & documentation
Collaboration & communication
Prototyping & design
UX & social science research

s

HTML, CSS, JavaScript
Academic & professional writing
Content audits & inventories
XML & DITA

Tools

I work with industry-standard tools for writing, design, and research to create user-friendly documentation and digital experiences. From authoring software to design platforms, these tools allow me to combine precision with creativity.

Education

May 2025 to Present

Seneca Polytechnic ~ Post-Graduate Certificate in Technical Communication

Sept 2022 to Aug 2023

Western University ~ Master of Arts in Sociology

Sept 2017 to Apr 2022

Western University ~ Honours Bachelor of Arts in Psychology and Sociology

Work experience

May 2024 to Aug 2024

National Cybercrime Coordination Centre, RCMP ~ Strategic Intelligence Analyst

July 2023

Human-Centric Cybersecurity Partnership ~ Researcher

Sept 2022 to Apr 2023

The University of Western Ontario ~ Graduate Teaching Assistant

May to Aug 2022, 2021, 2019

Foresters Financial ~ Claims Administrator

Awards

August 2025

Seneca Polytechnic ~ President's Honours List

Sept 2022

Western University ~ Western Graduate Research Scholarship

Apr 2022

Western University ~ Dean's Honour Roll

Apr 2021

Western University ~ Dean's Honour Roll

Did those years of experience do any good? Check out my projects and you'll be the judge.

Check out my resume:

Resume_KristinaIbrahim.pdf

Contact me

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